From strategy and concept, to production and delivery, RATCHET has it all covered under one roof. If you are looking to increase traffic, engagement and conversions, raise brand awareness, or support your content strategy, we offer a full set of solutions:



  • Corporate Websites
  • E-commerce websites
  • Microsites/Landing pages
  • Performance optimization
  • SEO audit
  • Web usability/UX audit
  • Web hosting, back up and maintenance
  • Mobile apps
  • Banners (Static, Flash, Gif)
  • Email templates / E-flyers
  • Infographics



  • Videos for all brand communications
  • Promo campaigns for broadcast
  • Animation/motion graphics
  • Video content for live events
  • Web animations (HMTL5 / Flash)
  • Filming and live streaming
  • Sales and Format promos



  • Digital communication strategy
  • Marketing and creative strategy
  • Content strategy
  • Digital masterclasses
  • Translation services



  • Corporate brand identity (incl. logo)
  • Photography
  • Brochures, posters, leaflets, flyers
  • Catalogues, books
  • Pull up banners


Not just thinkers, we’re doers! RATCHET has an agile and flexible in-house production team for video, filming, motion graphics, website design and animation. We pride ourselves on our attention to detail, speed and high quality output. Understanding the brand and the needs of the audience/consumer under-pins everything we create.

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Our international experience, free thinking spirit and years of marketing, broadcast, design and tech wisdom, mean that we really understand how to work with clients to create, manage and grow their brand or business.

Katherine NATHAN - Creative Director & Managing Partner @ RATCHET

Katherine Nathan

Creative Director & Managing Partner

At this point I should tell you all about my career but as we all know it’s the things that we don’t put on our CV that are important. Nowhere on my CV do I mention my love of the Daily Telegraph sport pages or how Max Hastings gave me a job as youth sports feature writer straight out of university. I do mention that I spent nearly 15 years at the BBC as a Producer and Creative Director but I fail to mention that I accidentally dislocated a man’s shoulder in the fire doors at TV Centre. Accidentally being the key fact.

I don’t mention that I had an amazing experience living and working in Toronto for 5 years but I talk about launching BBC Canada and BBC Kids. While TV has been “home” for most of my working life “content” is where we now live. I love making video to tell a good story, apparently the world is full of “storytellers” these days but I really did start my career as one in black and white.

No where on my CV do I mention hobbies, but I feel it necessary to disclose that if I won the lottery I wouldn’t give up work; instead I’d hire a full time sherpa to carry all my stuff on a world tour of cooling towers and he could then double up as my caddie on the best links courses across the globe. I like value for money see…

Thomas DORTEL - Digital Strategist & Managing Partner @ RATCHET

Thomas Dortel

Digital Strategist & Managing Partner

Over the last 16 years, I have worked for major global brands (Masterfoods, 3M, AOL, BBC) and agencies (WPP) where I held senior digital marketing positions.

Claire HUGUES - Production Manager @ RATCHET

Claire Hughes

Production Manager

I have over 20 years experience in the broadcasting industry where I spent the majority of my career working for BBC Radio Entertainment.
As a Radio Producer I worked on a huge range of programmes including panel shows, topical music programmes, Radio Comedy Dramas through to award winning sketch shows.
Over the last 7 years I have freelanced in a Production Coordinator capacity on a wide variety of programmes and have also produced many Audio Books, combining my passion for all things audio & literature!
I’d like to say I have plenty of hobbies and interests outside of work but with 2 young children these are sadly a thing of the past!

Nick USHER - Editor @ RATCHET

Nick Usher


I’m an experienced video editor and producer. Initially I started my career as a runner and edit assistant, otherwise known as professional coffee maker and office dog’s body! It wasn’t long however until I got the chance to hone my skills in the edit suite working on live music events, doco’s, web content and commercials, plus editing/producing half hour and full hour motor racing programmes for Channel 4, Sky Sports and Eurosport, as well as working in Qatar and Dubai on an international power boating series.

But who needs all that sun when you have the beautiful surroundings of SE1 to look at every day? Here at RATCHET I have filmed and cut both broadcast and B2B promotional material for clients such as BBC Worldwide, BBC, all3media, ITV and Freeview. As well as plying my trade to the world of apps. One of them, an innovative online golfing app series, which has taught me a thing or two about my own game!

I’m at home using  Adobe Premiere, Avid Media Composer, and the old but gold, Final Cut Pro. Jack-of-all-trades, master of… we’ll leave it there.

Dorothee OLIVEREAU - Designer @ RATCHET

Dorothee Olivereau


I am a multi-disciplined creative with over 15 years experience as a print, branding and web designer, art director and conceptualiser in experiential marketing.

Stefan DAVIS - Motion graphic designer @ RATCHET

Stefan Davis

Motion Graphic Designer

As a designer I try to make these guys look good! I’m a graduate from Ravensbourne with a BA (hons) degree in motion graphics and a YCN Student Awards winner. I enjoy the challenge of handling a variety of 3d and 2d graphic tasks that come through the door; creating complex 3d animation in Cinema 4D to crafting stills and photo retouching.

I have worked on a range of commercial briefs that have required motion graphics, good old-fashioned graphic design, branding, advertising pitches and film-making. I am at home using Cinema 4D, After Effects, Photoshop, Illustrator as well as having some experience working in Realflow. I have created graphic solutions for television branding, on air promos, show title sequences, corporate identity, product visualisation and infographics. I like to think I lower the age range in the RATCHET team and delaying what I like to call the ‘Battenberg effect’.

Ebi DORGU - Assistant Producer @ RATCHET

Ebi Dorgu

Assistant Producer

Starting with a vague goal of wanting to ‘work in telly’, I did a stint as a runner before finding myself in script development at BBC Drama. All was right with the world until I was handed a camera and Avid Xpress DV and asked to make a few internal videos. I quickly discovered that making video was where it’s at and developed my skills while shooting and/or editing corporate and promotional films, the odd music video, trailers, showreels and music festival web content largely for the BBC and other companies.
As the newest member of the RATCHET family I bring a never-ending appetite for food, an encyclopaedic knowledge of movies and my skills and experience in content creation. In that order.

Lionel DA COSTA - Developer @ RATCHET

Lionel DaCosta


I like to think of myself as a problem solver… I love a challenge and always find solutions using my trusty computer, the centre of my world. With 15 years of experience in the multimedia industry, I have skills in web development, programming (HTML5, CSS3, JavaScript, PHP5, MySQL…), video, animation, sound design. My favourite sentence? “Everything is possible”. Most commonly described as? “A geek.”



Our main objective is the success of our clients, whatever the industry and whatever the size.

RATCHET - TinycluesRATCHET - The EconomistRATCHET - DGGRATCHET - Noble ConscientiaRATCHET - Peretti CommunicationsRATCHET - Le-Herisson SchoolRATCHET - MastekRATCHET - Max & KittyRATCHET - RLJ EntertainmentRATCHET - Zodiac MediaRATCHET - all3mediaRATCHET - BBC EarthRATCHET - BBC.comRATCHET - Acorn ProductionsRATCHET - IngeniousRATCHET - Wise YetiRATCHET - BBC SportRATCHET - PromaxRATCHET - Top GearRATCHET - UKTVRATCHET - BookanistaRATCHET - ITV Studios Global EntertainmentRATCHET - Fremantle MediaRATCHET - BBC AdvertisingRATCHET - Disney ChannelRATCHET - CBeebiesRATCHET - BBC NewsRATCHET - BBC LifestyleRATCHET - BBC KnowledgeRATCHET - BBC Global NewsRATCHET - BBC EntertainmentRATCHET - Noesis Consulting SolutionsRATCHET - Lycee International de LondresRATCHET - NC CommsRATCHET - Off the fence marketingRATCHET - BBC WorldwideRATCHET - Crux Asset ManagementRATCHET - BBC World ServiceRATCHET - MMIRATCHET - Et Voila BakeryRATCHET - Ratchet FilmsRATCHET - Vanquish Tech
RATCHET - The Interior Design SchoolRATCHET - C-wayRATCHET - Kid RatedRATCHET - NevisionRATCHET - Malaria No MoreRATCHET - Platonic CurryRATCHET - FreeviewRATCHET - PPLRATCHET - BBC World NewsRATCHET - Everyday Golf CoachRATCHET - Clarisheets
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*Click on a client's logo to look at related Case Studies*



Find out what we’ve been up to…
It’s boring to say we’ve been busy, that goes without saying, what you need to know is what we’ve had fun doing and with whom.

RATCHET and Virgin Active "The Pack" 6
Launch of Virgin Active’s “The Pack” Class

23rd May 2016

As covered last week by Campaign, Virgin Active launched “The Pack” – a state of the art interactive cycle class. RATCHET filmed, produced and edited the class film for the campaign targeted at members and customers. Shot at Aldersgate one the Virgin Active Collection clubs in the City, (AMAZING place provoking gym envy) the team […]


If you want to know how we can help you just email, call or visit. We’re always happy to show you the sights from Tate Modern to Borough Market; Southwark, Waterloo, Borough and Blackfriars stations are all within walking distance.

Unit 4 - Europoint Centre
5-11 Lavington Street
London SE1 0NZ​
For any queries, please email:

RATCHET is a company registered in England and Wales
Company Number: 8918660


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